Privacy Policy
As we update, improve and expand Chillar App Services, this policy may change, so please refer to it periodically. By accessing the website/app or otherwise using Chillar App Services, you give us your consent to collect, store, and use the information you provide (including any changes thereto as provided by you) for any of the services that we offer.
Note: Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to Chillar App desktop website,Chillar App mobile WAP site &Chillar App mobile applications.
Information you give us to avail our services on Chillar App
You are required to provide the following information for the registration/ login process:-
- Mobile Number: We verify and validate the mobile number provided by you as all rewards are given based on this number. Other uses:
- Mobile number is also used in assisting you in case of any account related queries raised by you.
- Mobile number is also used to communicate account related activities and custom offers occasionally.
- Email address: Your email address is used to communicate service alerts (your activity on Chillar App &Service related communication). Other uses :
- We verify your email address through 3rd party services to detect fraud/ unauthorised usage of ChillarApp.
- We send commercial or marketing messages which we deem to be relevant to you, with an option to unsubscribe in each email. We shall not send you any email communication if you choose to unsubscribe from these messages.
- Name & PAN Card number: Your PAN is used to verify your identity.
- We verify your PAN card through 3rd party services to ensure genuine usage of Chillar App and allow you to earn from Chillar App.
- Bank Account information : You Bank account information is used to ensure payout is provided only to your bank account that matches with your name on PAN card.
- We verify your Bank information through 3rd party services to ensure genuine usage and that your payouts happen in only your bank accounts
These information are stored in an encrypted format. All required information is service dependent and the Company may use the above said user Information to maintain, protect, and improve theChillar App Services and for developing new services.
In case you choose to decline to submit your mobile number &email address information on the app during registration, we will not be able to provide services on the app to you. We will make reasonable efforts to notify you of the same at the time of opening your account.
When you register with the Chillar App Services, we contact you from time to time about updating your personal information to provide you features that we believe may benefit / interest you. By agreeing to this privacy policy, you explicitly give us consent to use your information as described in this privacy policy.If you do not agree, please do not use or access Chillar App services.
After registration is complete, users can optionally choose to furnish below information via the Profile section within Chillar App:-
- Location information including address
- Personal information including name, date of birth, gender, education, profession, marital status, number of children, TV connection, internet connection
- Occupation & interests
- Other Miscellaneous Information: vehicle ownership detail, accommodation, if you own a credit card (Y/N), pet ownership & gadget ownership.
Above information is completely voluntary and you can choose to not provide the same. The above Information as supplied by you enables us to improve the Chillar App services and provide you custom offers.
Information we capture/ track from use of the services or is obtained from third parties (this information is only captured from your device after you grant permission to Chillar App). We capture/ track information from your use of services. This information may be obtained from third parties in some cases. This information is used to provide best &customized service to each of our users, improve overall service delivery, devise new services, identify and reduce fraud or un-authorized use of our services and other purposes. All this information is captured after your explicit confirmation and permissions wherever required. Information tracked has been mentioned below to give details of the same.
- Device & account information
We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number and account information on phone).
How we use this information
We primarily use this information to detect fraud & unauthorized usage ofChillar App services. Your device level information is also used in tracking your activity on Chillar App for various actions & tasks. - Log information
When you use our services or view content provided by ChillarApp, we automatically collect and store certain information in server logs. This includes:- details of how you used our service
- reading SMS Messages for the purpose of OTP verification
- internet protocol address.
- device event information such as crashes, system activity, hardware settings, the date and time of your request and referral URL.
- cookies that may uniquely identify your browser or yourChillarApp Account.
We read SMS messages & routing information only for mobile number verification purposes for registration/ signup on Chillar App. We do not read messages send by any service other than ChillarApp itself. We use information collected from cookies and other technologies, like pixel tags etc. to improve your user experience and the overall quality of our services. We use multiple such 3rd party services like Google Analytics, Branch metrics etc. We may combine personal information from one service with information, including personal information, from other services to create a rich profile of you , to better your experience on Chillar App. - Location information
When you use Chillar App services, we may collect and process information about your location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide Chillar App with information on nearby devices, Wi-Fi access points and cell towers.
How we use this information
We use location information to maintain &improve services provided to you, to develop new services. These services include those provided to users within the app and via email communications that we shall send to you as mentioned above. We also use this information to offer you tailored &customized offers within the app, website and emails. - Unique application numbers
Certain services include a unique application number. This number and information about your installation (for example, the operating system type, application version number, etc..) may be sent toChillarApp when you install or uninstall that service.
How we use this information
Operating system type & version helps us in providing best experience of Chillar App for your operating system along with customizing offers displayed to you. Information about Installing and uninstalling of other services helps us in keeping track of offers that are common between these and Chillar App and thus giving you the best experience and performance within the app. - Local storage
We may collect and store information locally on your device using mechanisms such as application data, caches.
How we use this information
This information is used to (a) maintain your login session onChillarApp (b) this information may also be used from time-to-time to sync with Chillar App servers and update the tasks and services that we provide to you within the app for your next usage. - Cookies and similar technologies
We and our partners use various technologies to collect and store information when you visit a Chillar App service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with the services we offer to our partners, such as advertising services or Chillar App features that may appear on other sites or various SDKs we use for product Analytics that help us analyse the traffic.
How we use this information
We use information collected from cookies and other technologies like pixel tags, Postbacks etc. to improve your user experience and the overall quality of our services. We use multiple tools &3rd party services like Google Analytics, Branch metrics etc. We may combine personal information from one service with information, including personal information, from other services to give you the best experience within Chillar App.
Information we share
We do not share your personal information with companies, organizations and individuals outside of Chillar App & its partner companies unless one of the following circumstances applies:
- With your consent
- We will share device level information with companies, organizations or individuals outside of Chillar App when we have your consent to do so. When you agree to our Privacy Policy, you provide us consent to share your device level information (mainly used for analytics and marketing purpose). We do not share your personally identifiable information with any entity outside Chillar App.
- We may disclose to third party services certain personally identifiable information listed below:
- information you provide us such as email, mobile phone number, etc.
- information we collect as you access and use our service, including contacts in your device, application packages present on your device, email addresses, and third party accounts information on your phone, device information, location, network carrier, messages etc.
- This information is shared with third-party service providers so that we can:
- personalize the app for you
- perform behavioural analytics
- provide advertisements about goods and services of interest to you
- For external processing
- We provide information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with Privacy Policy and any other appropriate confidentiality and security measures.
- For legal reasons
We will share personal information with companies, organizations or individuals outside of Chillar App & its partner companies due to various legal reasons- meet any applicable law, regulation, legal process or enforceable governmental request.
- enforce applicable Terms of Service, including investigation of potential violations.
- detect, prevent, or otherwise address fraud, security or technical issues.
- protect against harm to the rights, property or safety ofChillarApp & its partner companies, our users or the public as required or permitted by law.
We may share non-personally identifiable information with our partners like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control. Your visit and any dispute over privacy are subject to this policy and our terms and conditions, including limitations on damages.
We will only share your personal information with other companies or individuals outside of Chillar App & its partner companies in the following circumstances:
- As necessary to process your transactions and to maintain your account.
- To complete your registration for a service provided by a third party
The information that we collect, including information obtained from third parties, is shared with our affiliates, meaning other companies owned, controlled or are in partnership with Chillar App. Our affiliates, which can be financial and non-financial entities, will use such information for their everyday business purposes.
Links to third party sites / services
Chillar App Site/ App may include links to other websites or apps. Such sites are governed by their respective privacy policies, which are beyond our control. Once you click on those links, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information.
Any information you provide directly to a third party merchant; website or application is not covered by this privacy notice. We are not responsible for the privacy or security practices of merchants or other third parties with whom you choose to share your personal information directly. We encourage you to review the privacy policies of any third party to whom you choose to share your personal information directly.
Information Security
Chillar App has security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
Permissions that we require
Chillar App app for Android requires following permissions to perform normally on your device:-
- Device & app history - Retrieve apps that are currently running on your device
- Identity - Get details about different device identifiers for your device
- Contacts - Find & read email accounts currently associated on your phone and associate them with your account on Chillar App
- Location - Get location of your device and associate it with yourChillar App account so as to improve delivered services get better business lead.
- SMS - Primary to read and Verify OTP SMS for Chillar App signup and registration process. We may also use it for Analytics, Marketing & Targeting purposes.
- Phone Status - Keep app performance optimized for various statuses of your phone, such as locked / unlocked status etc.
- Photos/Media/Files & Storage Access - We only read and access various files stored by Chillar App app on your device to keep the performance optimized.
- Wi-Fi connection information - We read the status of Wi-Fi connection on your device to notify you about the same and also intimate you to use Chillar App at that time so as to save on your data costs
- Other Permissions such as: Receive data from Internet, full network access, prevent device from sleeping, reorder running apps, view network connections, read Google service configuration, control vibration, run at start-up, modify system settings. We use these services to give our users best possible experience on ChillarApp and improve our services from time to time.